Contact Support

If you are a client with "free support" remaining on your account, you may contact technical support. If your support has expired, there may be a charge for phone and/or email technical support. Most questions can be answered by searching our technical support database.

Survey Sense Technical Support
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Call Monday through Friday, 8:30am - 5:00pm, EST 781-345-7500, x521

Salary Plan Solution Technical Support
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The following links offer additional sources of Microsoft® Access Help:

• The Microsoft Web site - http://www.microsoft.com.
• Access courses offered by third-party training vendors - Application Developers Training Company at http://www.appdev.com.
• Books and videos published by Microsoft Press at http://mspress.microsoft.com.
• Video training - Keystone Learning Systems Corporation at http://www.klscorp.com or ViaGrafix at http://www.viagrafix.com.
• Video and CD training - LearnKey at http://www.learnkey.com.

Problems or Errors

We are committed to making our software bug-free. Although every attempt has been made to deliver an error-free product, the variety of installations prevent us from anticipating every possible situation. If you encounter a problem or error you feel is caused by our software, please contact (we may need a copy of your database or spreadsheet to replicate the problem). We are committed to resolving any errors you encounter. If the problem is with our software and it can be solved, you will receive a software update at no charge.